Office Hero - Sales & Logistics

Office Hero – Sales and Logistics – Cape and Tights Optional

Cheers Okanagan Tours is a 7-day-a-week tour and transportation company with weekends being the busiest. Candidates must be willing to work 30-40 hours/week including Friday, Saturday & Sunday especially May through October. A Class 5 driver’s license is required as a minimum, a Class 4U is preferred. The ability and willingness to get a BC Class 4 Unrestricted Driver’s Licence is helpful.

Our Office Hero is a creative, focused, hard-working, committed, energetic, organized, collaborative communicator who is passionate and accomplished in all things Office, Sales, Marketing, Public Relations and Social Media. Your moral code requires building excellence for its own sake and you love to be a part of building something great. Our Office Hero pictures Cheers! as a finely tuned machine.

Our Office Hero is Fun, Enjoyable and Interesting. Some would also say Caring, Giving, Authentic and Ethical. You appreciate being: celebrated, heard, provided feedback on performance, given opportunities to learn new skills, given autonomy, and informed on the direction and strategy of the company.

For this position we’re hiring a personally engaging, customer service aficionado who understands the value of meaningful relationships across the board and is eager to learn the ins and outs of a top-tier tour and transportation company. You’re looking for that rare culture that surrounds you with other like-minded, imaginative, talented, driven, positive, dedicated, respectful and self-motivated people that share a commitment to work/life balance.

Speaking of balance, our Office Hero is committed to attending regular wine tasting events, other exciting tours and networking events.

Our office environment is casual (jeans and a t-shirt) and we seek the right candidate to keep up with our “start-up” energy.

About Us

Cheers Okanagan Tours is a family-run multi-faceted tour and event transportation company with an unprecedented reputation for successfully delivering remarkable high-value experiential tours and seamless transportation solutions.

Since opening in 2016, Cheers Okanagan Tours Ltd. has exclusively received 100% 5-star reviews from past guests. With most reviews being full-bodied and expressive, they authenticate our passion and commitment at guaranteeing our guests enjoy truly exceptional, once-in-a-lifetime and unforgettable experiences.

We are wholly dependent on our customers. We believe our guests are not dependant on us, we are dependent on them. We are not doing them a favor by serving them, they are doing us a favor by giving us the opportunity to do so.

Our current repertoire of services include: Boat Tours, Yacht Tours, Group Tours, Private Tours, Accessible Tours, Sightseeing Tours, Myra Canyon Tours, High Spirits Tours, Top-Tier Wine Tours, Guided Pub Crawl Tours, Indigenous Experience Tours, Classic Farmer’s Market Tours, Bachelorettes and Group Tours, Farm, Orchard and Fruit Picking Tours, Combination and Multi-Day Adventures, Exclusive Long-Table Vineyard Dinners, Corporate Events & Transportation, Ski Shuttles, Golf Shuttles, Concert Shuttles, Daily Airport Shuttles, Team-Building Events, Safe-Ride-Home® Program, Full Wedding Transportation, Private Airport Transportation, Dinner & Evening Transportation, and Chauffeured Luxury SUV Transportation.

At Cheers! we are relentlessly focused on three simple ideas:

#1) To be the most recognized tour and transportation brand in the Okanagan.

#2) To be the top-rated employer in the Okanagan.

#3) To be the best-managed company in the Okanagan.

Check us out…

Kelowna Collective: http://kelownacollective.com/2017/07/cheers-wine-tour/

TripAdvisor: https://goo.gl/ZwPgtB

Cheers’ website: http://www.cheersokanagantours.com/rave-reviews/

Our thoughts on Service: “Customer Enthusiasm Is Our Obsession.”

Our thoughts on Quality: “Perfection Is Our Goal, Excellence Will Be Tolerated.”

Our thoughts on Teamwork: “No One Can Whistle A Symphony. It Takes An Orchestra To Play It.” and “None Of Us Is As Smart As All Of Us.”

Our thoughts on Customer Experience: “We desire our guests to experience once-in-a-lifetime moments – all day long.”

Often, countless, unseen details are the only difference between mediocre and magnificent. At Cheers! our commitment is doing a thousand little things exceptionally well. Simply put, we sweat the small stuff. As Eric O’Sullivan, General Manager of Sherwood Park Chevrolet & Sherwood Buick GMC recently said in his TripAdvisor review, “they execute everything perfectly”

Obsessed with achieving solid relationships across the board, we believe listening to, respecting and earning the privilege of our guests’, tourism partners’, employees’ and our community’s’ trust is critical.

Our goal is to build the most recognized team of customer-focused professionals in the industry. An unstoppable force.

Cheers! is Privileged to be a Corporate Sponsor of COPS FOR KIDS Charitable FoundationDevoted to helping little hearts in our community.

BC Passenger Transportation Branch License 72224. National Safety Code Certified. Full Liability Insurance. A Legitimate Tour and Transportation Company.

 

Compensation

We’ll work with you to ensure you’re pleased with your salary.

We’re of the opinion, whoever you choose to work with, you deserve the best. Most importantly, you deserve personal fulfillment. We understand meaningful recognition, clear company policies, career opportunities, and performance management are key drivers of employee engagement in our culture.

At Cheers we have a lot of fun, laugh a lot and enjoy the benefits. We guarantee improved health! The Mayo Clinic says, “Laughter enhances your intake of oxygen-rich air, stimulates your heart, lungs and muscles, and increases the endorphins that are released by your brain, the body’s natural feel-good chemicals. Laughter relieves your stress response and soothes tension. Laughter decreases stress hormones and increases immune cells and infection fighting antibodies, thus improving your resistance to disease. Endorphins promote an overall sense of well-being and can even temporarily relieve pain.” https://www.mayoclinic.org/healthy-lifestyle/stress-management/in-depth/art-20044456  or consider Proverbs 17:22 “A happy heart is like a good medicine and a cheerful mind works healing.” Circa 700 BC

About You

You are self-motivated by the inner drive to produce the best results and you want to be a part of building something great. You’re not afraid to contribute, even debate or argue because you are dedicated to making everything you touch the best it could possibly be.

You’re organized: you live by lists and accomplishing goals. People never need to remind you of a commitment.

You delight others: you know how to create an atmosphere of positive energy that elevates and lightens the workplace.

You’re a great communicator: your emails and documents are accurate, compelling and articulate.

You have excellent diction.

You’re happiest when you finish the day by crossing everything off the list.

You’re as flexible as a gymnast and can move quickly from one thing to another.

You keep a positive, can-do attitude, even when the going gets tough.

Words like disciplined, rigorous, dogged, determined, diligent, precise, fastidious, systematic, methodical, workmanlike, demanding, consistent, focused, accountable and responsible possibly describe you or maybe even excite you.

You’re a “people-person” and likely witty, charming, pleasant, sociable, attentive and selfless.

You love helping others succeed. You thrive in a learning, trans-formative environment.

You’re a non-smoker, are well-groomed and have fresh breath.

Preferred Experience (If you check ’em all, we will bow to you every day)

  • Data Entry
  • Operations
  • Event Planning
  • Inventory Control
  • Inbound Phone Sales
  • Outbound Phone Sales
  • General Office Management
  • Logistics & Team coordination
  • Tour Quoting, Follow-up and Booking
  • Transportation Quoting, Follow-up and Booking

Optional:

  • Active and Experienced with Social Media Strategy and Management

How to Apply

If you’re convinced you have most of what it takes, please email Reign at [email protected]

Create a unique cover letter and inform (convince) Reign and the Cheers! hiring team why you think you’d make a renowned Office Hero. What sets you apart from the crowd?

We’re not keen on traditional resumes. Results-based or evidence-based case studies, and/or testimonials, endorsements, tributes, or honors answer the question, “What good are you?” or “How might you help us?”

What have you accomplished and how did it make a positive impact? Consider using the words, “…resulting in…”

  • Reorganized an automated window manufacturing facility including restructuring the staff resulting in greater productivity, less shrinkage, superior morale, and better margins.
  • Set the company up with an online presence, created social channels, blog, info centre, additional websites, engaging content, and provided website maintenance and updating resulting in annual sales growth from $3M to over $10M in 5 years.
  • Turned around a failing retail hardware and plumbing/heating distribution business resulting in increased annual sales by 21% in less than a year ($3.4M – $4.1M).
  • Received high praise for innovation by creating an all-inclusive inventory control system resulting in reduced costs, down time, and administration, plus greater profitability.